Accessibility is a central concern of feratel media technologies AG ("feratel"). Living inclusion is seen as an opportunity - as a way to strengthen diversity, innovation, justice and social cohesion.
feratel therefore endeavors to ensure that the website www.feratel.com also complies with the Accessibility Act (BaFG) and the Directive (EU) 2019/882 (opens in new window) on accessibility requirements for products and services.
We are guided by the Web Content Accessibility Guidelines (WCAG) 2.2, conformity level AA, and the European Standard EN 301 549 V 3.2.1 (2021-03).
This website has been extensively revised as part of a relaunch and is compliant with conformance level AA of the Web Content Accessibility Guidelines (WCAG) 2.2. During the conception, design and technical implementation, care was taken to ensure that the content is fully accessible to all users.
The feratel Mediaplayer (webcam videos) and TOSC5 website widget (accommodation and experiences) modules are also integrated into the website and are partially accessible. The declarations on the status of compatibility of the two modules with the applicable accessibility requirements are listed below.
The feratel media player is largely compatible with the requirements of the "Guidelines for accessible web content - WCAG 2.2" (conformance level AA) and the corresponding provisions of the European standard EN 301 549 V 3.2.1 (2021-03).
In the course of internal tests, it was determined that the contrast values in the lower information bar do not meet the required minimum contrast of 4.5:1 in all situations due to the partial transparency.
This adjustment is currently being implemented by adapting the background of the information bar so that sufficient contrast is permanently guaranteed in accordance with WCAG 2.2 (1.4.3) and EN 301 549.
The following requirements according to WCAG 2.2 (Level AA) and the supplementary provisions of EN 301 549 V3.2.1 (2021-03) are not or only partially applicable to the media player for the following reasons:
The TOSC5 website widget is partially compatible with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.1" or with the applicable European standard EN 301 549 V 3.2.1 (2021-03) due to the following incompatibilities and exceptions.
The content listed below is not accessible for the following reasons
Converting the accessible PDF contained in the TOSC5 website widget and creating the accessibility statement in plain language currently represents a disproportionate burden. They are therefore an exception.
A version in sign language is not mandatory.
This declaration was created on 8.9.2025.
The assessment of compatibility with the BaFG for the implementation of the requirements of Directive (EU) 2019/882 was carried out in the form of a review in accordance with WCAG 2.2 at conformity level AA.
The declaration was last updated on 08.01.2026.
The offers and services on this website are constantly being improved, expanded and extended. Usability and accessibility are very important to us.
If you notice any barriers that prevent you from using our website, please let us know by e-mail: info@feratel.at (opens in new window)
If you do not receive a satisfactory response to your accessibility query, you can contact the Austrian Research Promotion Agency (FFG) complaints office. To the FFG complaints office https://www.ffg.at/form/kontaktformular-beschwerdestelle (opens in new window)
The FFG examines violations of legal accessibility requirements and, in the case of justified complaints, can make recommendations for remedying deficiencies.