Accessibility

Declaration on accessibility

Accessibility is a central concern of feratel media technologies AG ("feratel"). Living inclusion is seen as an opportunity - as a way to strengthen diversity, innovation, justice and social cohesion.
feratel therefore endeavors to ensure that the website www.feratel.com also complies with the Accessibility Act (BaFG) and the Directive (EU) 2019/882 (opens in new window) on accessibility requirements for products and services.
We are guided by the Web Content Accessibility Guidelines (WCAG) 2.2, conformity level AA, and the European Standard EN 301 549 V 3.2.1 (2021-03).

Website

Status of compliance with the requirements

This website is partially compliant with conformance level AA of the "Web Content Accessibility Guidelines Web - WCAG 2.2".

Relaunch project and further development

Our website is currently undergoing a comprehensive relaunch project. In the course of this redesign, the aspect of digital accessibility, i.e. the perceptibility, usability, comprehensibility and robustness of our digital offerings, is being given high priority. The aim is to continuously develop our website in order to offer all users - regardless of individual abilities or technical aids - equal access to our digital offerings as far as possible.

feratel Mediaplayer

Status of compatibility with the requirements

The feratel media player is largely compatible with the requirements of the "Guidelines for accessible web content - WCAG 2.2" (conformance level AA) and the corresponding provisions of the European standard EN 301 549 V 3.2.1 (2021-03).

In the course of internal tests, it was determined that the contrast values in the lower information bar do not meet the required minimum contrast of 4.5:1 in all situations due to the partial transparency.

This adjustment is currently being implemented by adapting the background of the information bar so that sufficient contrast is permanently guaranteed in accordance with WCAG 2.2 (1.4.3) and EN 301 549.

Requirements that are not or only partially applicable

The following requirements according to WCAG 2.2 (Level AA) and the supplementary provisions of EN 301 549 V3.2.1 (2021-03) are not or only partially applicable to the media player for the following reasons:

  • Subtitles and audio description (WCAG 1.2.2-1.2.7 / EN 301 549, Chapter 9.1) The content offered is exclusively silent live webcam streams. As there is no audio, subtitles or audio descriptions are not technically feasible and do not make sense in terms of content.
  • Requirements for self-service terminals (EN 301 549, chapter 7) These requirements only apply if the player is used on physical information terminals or kiosk systems. They are not applicable for use as a web-based service.
  • Services such as e-books or e-commerce (EN 301 549, chap. 10-12) The media player does not provide any e-book, store or ordering functions. Corresponding requirements, for example for forms, ordering processes or structured document content, are therefore not relevant.

Preparation of this declaration

This declaration was created on 8.9.2025.

The assessment of compatibility with the BaFG for the implementation of the requirements of Directive (EU) 2019/882 was carried out in the form of a review in accordance with WCAG 2.2 at conformity level AA.

The declaration was last updated on 11.09.2025.

Feedback and contact details

The offers and services on this website are constantly being improved, expanded and extended. Usability and accessibility are very important to us.

If you notice any barriers that prevent you from using our website, please let us know by e-mail: info@feratel.at (opens in new window)

Enforcement procedure

If you do not receive a satisfactory response to your accessibility query, you can contact the Austrian Research Promotion Agency (FFG) complaints office. To the FFG complaints office https://www.ffg.at/form/kontaktformular-beschwerdestelle (opens in new window)

The FFG examines violations of legal accessibility requirements and, in the case of justified complaints, can make recommendations for remedying deficiencies.



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